Access to Medical Records and Confidentiality

The General Data Protection Regulations (GDPR) require that we tell you how we keep records about you and who has access to them.

We keep digital clinical records, although some earlier records are still on paper. Some entries on patients’ records are made by members of staff, on behalf of the doctors and nurses. At times, the staff will need to look at the records either to pass on information such as test results to you, or for essential administrative purposes. We all, whether we are clinicians or staff, treat your records with great respect and apply strict rules of confidentiality.

As a patient, you have a right to see all the medical records we hold on you, except in certain special and unusual circumstances. If you wish to have access to your records, please contact our practice manager who will make the arrangements. You will normally have a paper record and a digital record. You can see both and can ask for copies or print outs to take away.

You now have the right to have a copy of any letter we send to other clinicians about you. If you would like this, then please let us know.

For more information, please see our GDPR/Privacy Notices page.